Training Webinars

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We look forward to helping you get started with Mobile Caregiver+. Select your preferred training session below.

Mobile Caregiver+ Provider Portal

Getting Started With Your Mobile Caregiver+ Provider Portal

Who: Administrators using the Mobile Caregiver+ Administrator Console and those who do scheduling

What: Learn how to import your data, schedule your caregivers and everything in between

Mobile Caregiver+ Provider Portal - Claims Console

Getting Started With Your Claims Console

Who: Administrators using the Mobile Caregiver+ Administrator Console and those who do billing.

What: Learn how to review, modify and submit claims for reimbursement.

Mobile Caregiver+ Mobile Application

Start to Finish with the Mobile App

Who: Caregivers using the Mobile Caregiver+ Mobile App

What: Learn how to use the Mobile App to check in, check off, and check out

Extra Topics

Support Portal Training

All Mobile Caregiver+ Modules
Who: All users of Mobile Caregiver+, including the mobile app and admin dashboard.

What: Overview and training for new Support Portal. 

Nebraska DHHS Independent Providers

All Mobile Caregiver+ Modules
Who: Administrators Independent Providers who do not work for an agency.

What: Complete overview of EVV technology and processes

Kentucky CHFS Participant Directed Services (PDS) Providers

Mobile Caregiver+ Mobile and Admin Module Who: PDS Providers who do not work for an agency

What: Complete overview of EVV technology and processes

Live Q & A Session

Mobile Caregiver+ Q&A Who: Agency Employees, Independent Providers, Participant Direct Services, etc. who will be using one or more Mobile Caregiver+ software application(s).

What: The session will offer a forum for Providers to ask questions and view live demonstrations. These webinars are designed to help, inform and work through any issues, as we move forward with EVV and state mandated compliance.

Montana DPHHS Provider Portal Training

Who: Montana Provider Administrators using the Mobile Caregiver+ Provider Portal and those who schedule.
What: Provider Administrators will learn how to complete self registration, schedule visits between Caregivers and Members, view and manage real-time visit data, and navigate the Dashboard.

Montana DPHHS Claims Console Training

Who: Montana Provider Administrators using the Mobile Caregiver+ Claims Console and those who do billing.
What: Provider Administrators and Billers will learn how to access the Claims Console, learn how to review, remediate, submit claims for reimbursement, and other functions specific to the billing process.

Montana DPHHS Mobile Application Training

Who: Montana Caregivers using the Mobile Caregiver+ Mobile Application.
What: Caregivers will learn the functions related to the Mobile Caregiver+ Mobile Application, including how to download the Mobile Caregiver+ Mobile Application, scheduling visits, checking in and out of visits, adding service and visit notes, and more.

Nebraska MCO Provider Portal Training

Who: Nebraska MCO Provider Administrators using the Mobile Caregiver+ Provider Portal and those who schedule.

What: Provider Administrators will learn how to complete self registration, schedule visits between Caregivers and Members, view and manage real-time visit data, and navigate the Dashboard.

Nebraska MCO Claims Console Training

Who: Nebraska MCO Provider Administrators using the Mobile Caregiver+ Claims Console and those who do billing.

What: Provider Administrators and Billers will learn how to access the Claims Console, learn how to review, remediate, submit claims for reimbursement, and other functions specific to the billing process.

Nebraska MCO Mobile Application Training

Who: Nebraska MCO Caregivers using the Mobile Caregiver+ Mobile Application.

What: Caregivers will learn the functions related to the Mobile Caregiver+ Mobile Application, including how to download the Mobile Caregiver+ Mobile Application, scheduling visits, checking in and out of visits, adding service and visit notes, and more.

Anthem HealthKeepers - Adding Revenue Code

Who:  Anthem HealthKeepers Home Health Providers.

What: Home Health Agency Administrators will learn how to add the required Revenue Code to their claim prior to submission in the claims console of Mobile Caregiver+.

 

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