Aetna Florida

Aetna Florida

Aetna Florida utilizes Netsmart Mobile Caregiver+ EVV to electronically verify the utilization and delivery of care services for its Medicaid members. Netsmart Mobile Caregiver+ is a national EVV company that has successfully launched EVV with multiple states, managed care organizations and thousands of providers.


Access your Netsmart Provider Portal by Self-Registering Your Agency & Getting Started here.

What If I don’t have an Alternate EVV Solution?

If you do not currently have an EVV Vendor, you can use the Netsmart EVV solution at no cost for Aetna Florida visits (funded by Aetna Florida for you to use!).

Billing providers are required to register online to gain access to the Mobile Caregiver+ EVV system. Click REGISTER to begin.

Once you register, you can watch training, add your Caregivers to the system, and schedule visits for your Aetna Florida members.

How Do I Get Signed Up For Training?

Click here to select a training lesson

For more information, visit Mobile Caregiver+.

Do you already have an Alternate EVV Vendor?

No Problem! Sign Up with your EVV Product!

Let us know what Alternate EVV Vendor you are using and their contact info! This ensures we invite them to the Alternate EVV Vendor townhalls to receive all information and timing around integrating with Netsmart Mobile Caregiver+.

You will continue to use your Alternate EVV Vendor for visit capture with this process! Your vendor will integrate with Netsmart by using the Implementation and Data Dictionary links below, and send the visit data to Netsmart.

Billing providers are required to register online to gain access to Netsmart’s EVV solution (even if you are not using Netsmart for visit capture) to release visits sent to Netsmart from your Alternate EVV Vendor. Click REGISTER to begin.

Alternate EVV Vendor Implementation Guide: Click Here

Rendered Services Data Dictionary : Click Here

Typecode Data Dictionary: Click Here

Alternate EVV Vendor Quick Reference Guide : Click Here

Why EVV?

Electronic visit verification (EVV) is an electronic system providers use to record information when delivering in-home or community-based services where participants receive support with activities of daily living (ADL) and/or instrumental IADL. The Department for Medicaid Services is transitioning to EVV for its 1915(c) Home and Community Based Services (HCBS) waivers. The use of EVV is a requirement of the 21st Century Cures Act passed by Congress in 2016.

EVV must record information on at least six aspects of service delivery: the date, location and type of service, the individual providing the service, the individual receiving the service and the start and end times of the service.

EVV offers several benefits to providers and waiver participants such as eliminating the need for paper documentation, creating flexibility in scheduling and delivering services, improved monitoring of participant health, safety and welfare and reduction in potential Medicaid fraud, waste and abuse.

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