AHCA Behavior Analysis Regions 9, 10 and 11
April Newsletter
Stay Up to Date with Provider Alerts
Looking for the latest updates? Stay up to date with the latest EVV news for AHCA BA providers: https://mobilecaregiverplus.com/ahca-ba-updates/
The Tellus Known Issues Page
Help your practice troubleshoot with greater ease by accessing our Known Issues page. Common topics covered include system outages and mobile app bugs which may momentarily impact user function. Click the link to access the page: https://mobilecaregiverplus.com/ahca-ba-known-issues/
Tellus March Newsletter
Our March Newsletter included a variety of topics to help keep you up to date. To view the March newsletter: https://mobilecaregiverplus.com/ahca-ba-march-newsletter/
Looking For 24/7 Tellus Training Options?
On-demand video training are accessible any time.
Click the link to access training videos for claims, mobile app and the admin dashboard: https://mobilecaregiverplus.com//ahca-ba-training-resources/#training
Contact Tellus
If You Have a Technical Issue, Please Contact the Customer Support Team
- Open a support ticket by clicking support ticket link
- Reach a live agent Monday-Friday between 8:00 am-5:00 pm at 1-833-622-2422
- Chat with a live agent at https://mobilecaregiverplus.com/ahca-ba/
What’s Next?
We have a wide variety of upcoming trainings in both English and Spanish. Be sure to mark your calendar and register your team.
Live Training Sessions
- Tellus EVV Mobile App
- Upcoming Dates: 4/15 (English), 4/22 (English), 4/29 (English)
- Register Here for Mobile App Training Provided in English
- Tellus Claims Training
- Upcoming Dates: 4/14 (English), 4/21 (Spanish), 4/28 (English)
- Register Here for Claims Training Provided in English
- Register Here for Claims Training Provided in Spanish
- Tellus Admin Console
- Upcoming Dates: 4/20 (English), 4/27 (Spanish)
- Register Here for Admin Console Training Provided in English
- Register Here for Admin Console Training Provided in Spanish
User Guides and Tutorials:
Additional training resources include live online trainings, recorded trainings, recorded tutorials and user guide PDFs.
Access all training resources at: https://mobilecaregiverplus.com/ahca-ba-training-resources/
Additional Information:
To view additional training materials please go to https://mobilecaregiverplus.com/ahca-ba and select the Training & Resources tab. If you have questions regarding training or system registration you may contact TELLUS at: 1.833.622.2422.