AHCA BA • February Newsletter


AHCA Behavior Analysis Regions 9, 10 and 11

February Newsletter



Stay Up to Date with Provider Alerts and Known Issues Update

Looking for the latest updates? Stay up to date with the latest EVV news from Tellus website: https://mobilecaregiverplus.com/ahca-ba-updates/

Introducing the Known Issues Page

The Known Issues page is now available. This page displays a list of currently known issues, as well as recently resolved issues. If you are experiencing and issue you can check this page to find information about the resolution needed, the timeline for resolution, and a master ticket number to reference if you need to submit a ticket.: https://mobilecaregiverplus.com/ahca-ba-known-issues/

Tellus January Newsletter

Our January Newsletter included a variety of topics including GPS Functionality, How To Register Your Provider Agency and more! View our January Newsletter: https://mobilecaregiverplus.com/ahca-ba-tellus-evv-january-announcements-and-updates-for-ahca-ba-providers-in-florida-regions-9-10-and-11/

February Brings Electronic Visit Verification (EVV) Enforcement:

For dates of service on or after February 1, 2021, providers must bill through the Tellus EVV System and must no longer bill the Florida Medicaid Management Information System (FMMIS) via the Medicaid Provider Web Portal. To learn more about this change please visit the Provider Alert below:https://mobilecaregiverplus.com/ahca-ba-electronic-visit-verification-evv-enforcement/

Looking For 24/7 Tellus Training Options?

On-Demand Video Training Are Accessible Any Time
Click the link to access training videos for claims, mobile app and the admin dashboard: https://mobilecaregiverplus.com//ahca-ba-training-resources/#training

Contact Tellus

If You Have a Technical Issue, Please Contact the Customer Support Team

What’s Next?

We have a wide variety of upcoming trainings in both English and Spanish. Be sure to mark your calendar and register your team.

Live Training Sessions

User Guides and Tutorials:

Additional Information:
To view additional training materials please go to https://mobilecaregiverplus.com/ahca-ba and select the Training & Resources tab. If you have questions regarding training or system registration you may contact TELLUS at: 1.833.622.2422.


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