AHCA HH Alert: Action Needed for Mobile Caregiver+ App

 

Caregiver Training:
As next steps in this process, caregivers will need to download and complete training for the Mobile Caregiver+ app. Caregivers can register for live mobile app training or watch pre-recorded training by clicking here. Training on downloading the new app to your device will be provided.

 

As a Caregiver, your Provider Agency will need to reset your password in Mobile Caregiver+. After a caregiver sets up their password and login, the caregiver will see their Tellus EVV visits in Mobile Caregiver+.

 

Caregivers – What to Expect:
Rendering providers (caregivers) must begin using the Mobile Caregiver+ app by September 28, 2021. The Tellus EVV mobile app platform will be turned off after 5 pm ET September 28th.

 

How to Download the Mobile App:
Your staff will be required to download the Mobile Caregiver+ mobile app. Users should delete the Tellus EVV app and download the Mobile Caregiver+ app. To download Mobile Caregiver+, please visit the Google Play Store (Android) or Apple (iOS) App Store, search “Mobile Caregiver+” and click “GET” to download the Mobile Caregiver+ application.

 

If using an Apple IOS device, please log into your Apple App Store and search for Mobile Caregiver+, download it, and follow the instructions to either provide your username and password or click “New User Registration” within Mobile Caregiver+ and fill out the registration information onscreen.

 

If using an Android device, please log into your Google Play Store and search for Mobile Caregiver+ , download it, and follow the instructions to either provide your username and password, or click “New User Registration” within Mobile Caregiver+ and fill out the registration information onscreen.