AHCA BA • Electronic Visit Verification (EVV) Pilot – Implementation Date Change

In order to give behavior analysis providers in Regions 9, 10, and 11 more time to complete any required training and to ensure the group’s rendering providers’ contact information is up-to-date in the Florida Medicaid Management Information System or Tellus’ EVV system, the Agency will postpone implementation of the EVV requirement as follows:

Beginning December 1, 2019 through March 1, 2020, the Agency will initiate a soft-launch of the EVV system, where providers may begin to use the system and all functionality (e.g., scheduling visits, checking in/out, handling exceptions, etc.), while continuing to submit claims via the Provider Web Portal Direct Data Entry (DDE). This means that providers will have the option of submitting claims through Tellus’ EVV system but are not required to do so. The Agency encourages providers to become proficient in using all functions within the system (including claims payment) during this time in anticipation of the mandatory launch date which will be no earlier than March 1, 2020. After this date, all BA providers in Regions 9, 10, and 11 will be required to bill through the Tellus EVV system and no longer bill via the DDE.

Additional Resources and Information

For assistance with EVV questions, please contact Tellus at 1-833-622-2422.

For assistance with obtaining prior authorization for behavior analysis services, please contact eQHealth Solutions at 1-855-444-3747.

Additional questions from providers may be directed to the Florida Medicaid Helpline at

Additional information for providers is located on the Agency behavior analysis website.

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