AHCA BA Provider Alert: Electronic Visit Verification (EVV) Telemedicine Claims Status Issue Resolved

 

Electronic Visit Verification (EVV) Telemedicine Claims Status Issue Resolved

 

Telemedicine Claims for Behavior Analysis (BA)

 

Last week Tellus partnered with the Agency for Health Care Administration (Agency) to research why some BA claims that were successfully adjudicated in FMMIS were still appearing in the Tellus/Netsmart EVV system as “ACCEPTED.” This issue specifically pertained to claims that contained a GT modifier, identifying them as telemedicine claims. Agency guidance to use the GT modifier was provided in a previous Provider Alert related to COVID-19 flexibilities implemented by the Agency.

 

The Agency has provided Tellus with files that show the final adjudication status of such claims with dates of service back to December 1, 2020. Tellus has processed these files, so providers should see an updated status from “accepted” to “paid” or “denied” to reflect FMMIS adjudication status.

 

Dedicated BA EVV System Hotline

Call 1-833-622-2422 to speak to a Tellus agent or email at ahcabaevv@mobilecaregiverplus.com if you have any questions or need technical assistance.

 

Additional Information:
To view additional training materials please go to https://mobilecaregiverplus.com/ahca-ba and select the Training & Resources tab. If you have questions regarding training or system registration you may contact TELLUS at: 1.833.622.2422.